Frequently Asked Questions

Browse by section - each has its own filters for area, price, and property type:

Open the listing you are interested in and tap the WhatsApp button - it messages the listing agent directly with the property reference attached. Contacting agents is free for buyers and renters.

Yes. Post what you are looking for (area, budget, property type) and registered agents will reach out to you with matching options.

Tell us about your property and interested registered agents will contact you to list and market it.

Auction listings show the reserve price, auction date, and the auctioneer or bank details. Auctions carry extra steps (deposits, bank conditions), so read the disclaimer before you bid.

The Market Report is a project-level insight report: recent transactions, price trends, and nearby landmarks for the project you choose. It costs RM59 per project and your access stays valid for 90 days.

Refunds are reviewed case-by-case under our refund policy. Have a read, then send us your payment reference if you would like a review.

Yes - the Loan Snapshot on the Tools page is free: estimate your monthly instalment and affordability in seconds, no sign-up needed.

The Knowledge library has plain-English guides on buying, selling, renting, auctions, and financing in Malaysia.

Create a free account, then tap the heart icon on any listing to save it. Saved listings live in your Saved page.

Request a reset link from the password reset page - it arrives by email within a few minutes (check spam too).

Register as an agent and pick a plan - Gold is RM749/year and Platinum is RM1,549/year. Every paid plan includes your own agent website with your branding.

Yes. JomProp pages are indexed by search engines and readable by AI assistants like Claude, ChatGPT, and Perplexity. Your agent website lives on its own address and points search engines to itself, so it builds its own presence over time. Specific searches - a project name, or an area plus property type - surface listings fastest; broad terms like 'property for sale Malaysia' take longer to rank against the big portals, and no platform can honestly promise an instant top spot.